Privacy Policy

Privacy Policy

FGP Gardens

Last updated: 10 October 2026

1. Who we are

FGP Gardens provides garden maintenance, grounds maintenance, landscaping and related services in Wilmslow and surrounding areas.

Website: https://fgpgardens.co.uk

Privacy enquiries: [Insert business email address]

Business/operator name: [Insert legal business name or sole trader name]

2. Information we collect

When you contact FGP Gardens by telephone, email or WhatsApp, we may collect:

  • Your name and contact details.
  • Your property or job location.
  • Details of the work you require.
  • Photographs or other information you voluntarily provide.
  • Correspondence relating to quotations and services.

Our website hosting provider may also process technical information, such as IP addresses and browser details, for website operation and security.

3. How we use your information

We use personal information to:

  • Respond to enquiries and provide quotations.
  • Arrange and deliver gardening, landscaping and grounds maintenance services.
  • Communicate about appointments and ongoing work.
  • Maintain appropriate business and financial records.
  • Protect the security and operation of our website.

We do not use enquiry details for unrelated marketing without an appropriate lawful basis.

4. Lawful bases for processing

Depending on the circumstances, we process personal information where necessary to take steps towards or fulfil a contract, comply with legal obligations, or pursue legitimate business interests, such as responding to business enquiries and maintaining website security.

Where consent is required, including for certain optional cookies or marketing activities, we will request it.

5. How information is stored and shared

We use service providers to operate our business, which may include:

  • IONOS for website hosting.
  • Google Workspace for business email and related administration.
  • WhatsApp where customers choose to contact us through that service.

These providers may process information on our behalf or under their own privacy arrangements, depending on the service.

We may share relevant information with subcontractors or professional advisers where reasonably necessary to provide services or meet legal obligations.

We do not sell customers’ personal information.

6. How long we keep information

We keep enquiry and customer information only for as long as reasonably necessary for the purposes described above, including relevant contractual, accounting and legal obligations.

Retention periods depend on the type of information and the reason it was collected.

7. Cookies and website technologies

Our website may use cookies or similar technologies necessary for its operation, security and administration.

If we introduce optional analytics or advertising technologies, such as the Meta Pixel, we will update this policy and implement appropriate consent controls before activating them where required.

8. Your data protection rights

Under applicable UK data protection law, you may have rights to access, correct, erase or restrict the processing of your personal information, object to certain processing, and request data portability where applicable.

To exercise your rights, contact us using the email address above.

You may also raise concerns with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

9. Changes to this policy

We may update this privacy policy as our website, services or legal obligations change. The latest version will be available on this page.